Google Cloud experienced a major service disruption in its London region on October 20, 2026, affecting businesses and digital services that rely on its cloud infrastructure. The incident disrupted services at British digital bank Revolut and coincided with problems reported by several other financial and public service providers.
Google later said its engineering teams had restored full service availability. The incident highlighted how a disruption at a major cloud provider can affect multiple online services at the same time.
What Caused the Google Cloud Outage?
Google attributed the disruption to a "power event" in its europe-west2 region, which is based in London. The region contains multiple data centres and availability zones. Google said the incident caused service errors and intermittent network failures.
The company worked to restore affected services. The reported cause was a power-related incident; the available information does not establish that the outage was caused by a cyberattack.
Revolut Users Faced Payment and ATM Problems
British digital bank Revolut reported disruption affecting several services. Its status page showed that card payments and ATM withdrawals were among the affected functions.
Revolut said its customers' money and data remained safe. Reuters reported that a person familiar with the matter linked Revolut's outage to the Google Cloud disruption.
Which Other Services Reported Problems?
Several other organisations reported technical issues around the same time. These included online banking problems at ING Germany and service issues reported by UK financial institutions and public service providers.
Downdetector also recorded user reports involving services such as Rightmove, DPD, NHS England and Royal Mail. However, reports of problems occurring at the same time do not automatically prove that every service was affected by the same cause.
Has Google Cloud Service Been Restored?
Yes. According to Reuters' October 20 report, Google said engineering teams had restored full service availability following the disruption in its London region. Individual services may still need to confirm their own recovery status separately.
Why Can One Cloud Outage Affect So Many Services?
Banks, websites, delivery companies and public services often depend on cloud platforms to run applications, process requests and support digital operations. When a shared infrastructure provider experiences a disruption, multiple customers can face problems at the same time.
This does not mean every service uses the same systems or is affected equally. The impact depends on each organisation's infrastructure, backup arrangements and dependence on the affected cloud region.
Could This Happen Again?
No cloud platform can guarantee uninterrupted service. Organisations can reduce risk by designing backup systems, using recovery plans and assessing their dependence on individual providers. The incident also raises broader questions about the resilience of digital infrastructure used by financial and public services.
Is the Outage News Confirmed or Just a Rumour?
The outage itself was reported by Reuters and acknowledged by Google. The company identified a power-related event in its London region and later reported that service had been restored. Claims about the cause or impact on any particular third-party service should be treated carefully unless confirmed by that organisation or a reliable report.
HammidaTech's Take
This incident shows how much modern digital services depend on cloud infrastructure. Even when customer funds and data remain safe, temporary interruptions to payments, banking apps or public websites can create real inconvenience. Clear status updates, reliable backups and transparent incident reporting are important for maintaining trust.
Source: Read the original Reuters report .